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Refund & Return Policy

We want you to be completely satisfied with your purchase.

Return period

You can request a return within 14 days of receiving your order.

Conditions

  • Items must be unused, undamaged, and in original packaging.

  • Proof of purchase is required.

Non-refundable items

  • Gift cards

  • Downloadable or digital products

Refunds

Once your return is received and inspected, we’ll notify you and process your refund within 5–10 business days to your original payment method.

Return shipping

Return shipping costs are the customer’s responsibility unless the product is defective or there was an order error.

For all return requests, contact contact@justingredients-us.com